Three Mistakes That Cost Businesses Time & Money

 

When managing something as multifaceted as your workplace’s facility, it’s easy to encounter pitfalls that drain resources. Sometimes it can feel like one thing after another needs work—the air conditioner breaks, the lobby needs to be re-painted, the break room floor needs to be stripped and waxed—and finding trustworthy help for all those different tasks can be overwhelming and expensive.

 

At System4, we’ve heard stories from businesses all across East TN about times in the past when they’d been scammed, overcharged, or strung along for weeks on end. To help protect businesses in our community, we identified three major mistakes facility managers make and why partnering with us should be a no-brainer.

 

Hiring inexperienced or low-quality providers to complete a service at your business is one of the most dire mistakes a manager could make. Inexperienced or predatory providers may do poor work while overcharging you, or they may promise something that’s not in writing and then not follow through. Not only does this mistake drain time and money, but a service from a bad provider usually requires you to hire another, more competent provider to fix an issue that should’ve been taken care of the first time.

 

Say you have a persistent leak in a customer's bathroom that needs to be fixed as soon as possible. Maybe you decided to call a plumber with a good-looking website after an extensive internet search, or perhaps a friend of a friend gives you a recommendation of someone they used five years ago. Without first-hand experience working with that plumber, it’s difficult to know whether you’re hiring someone whom you can truly rely on.

 

System4 puts our providers through a rigorous vetting process that involves background checks, insurance compliance verification, and confirmation that they are skilled in their respective fields. Not only that, we’ve worked with many of our providers for years, ensuring that the technician fixing your problem has a proven record of success.

 

It’s unlikely you know how much every service your facility needs to stay healthy and functional should cost, and we don’t blame you. From carpet cleaning to power washing to bathroom scrubbing to parking lot striping, researching how much every individual service should cost can be painstaking.

 

Unfortunately, providers may use your lack of knowledge to take advantage of you and attempt to charge well over the industry standard for a service. Conversely, it’s also possible for someone to undercharge for a service as a means to gain your business, but then not have the proper funds to perform well-staffed and quality work.

 

When you partner with System4, you know that you are not only getting a competitive and affordable quote, but we are also paying our team fairly to complete the quality work that they do. Quotes for services should always be free, and that’s why we are happy to provide you with a customized proposal for anything your facility needs.

 

When you need service done, the provider should be able to work with your schedule to get it done as soon as possible. If your HVAC system needs an urgent repair, you should never have to wait weeks or even months for a technician to come take a look, though some companies may tell you otherwise.

 

For work that requires more than one visit, a clear timeline for the project should be given to you upfront and followed until completion. Even if something unexpected happens that causes a delay, a two-day job should never be extended into a month-long job because of incompetent scheduling.

 

At System4, we have a wide pool of teams ready to take care of your facility’s needs in a timely and efficient manner. With a single point of contact for everything a business needs, our turnaround time for on-demand services is faster than the competition without sacrificing quality. We provide comprehensive plans for floor work, maintenance, painting, and deep cleans so that businesses never wonder when something is going to get done.

 

With something as broad and industry-specific as facility maintenance, it’s easy to make mistakes. System4 is backed with a team of trusted and experienced providers to provide services that are affordable, timely, and easy to schedule. Don’t make yourself liable for mistakes by hiring someone else—go with System4 to get it done right the first time.